Build trust with Nigerian buyers

Most buyers worry about one thing: “Will I get what I paid for?” These habits answer that before they ask.

1. Show clear prices

   Say what’s included and what isn’t, including delivery. Surprise charges are one of the top complaints in reviews.

2. Use a business account name that matches

   When customers pay by transfer, the account name should match your business name. If it can’t, explain why up front.

3. Offer a safe way to pay

   Pay on delivery, POS or a payment link reassures first-time buyers.

4. Give realistic delivery times

   Promise what you can keep. A message when an order is delayed prevents most angry reviews.

5. Have a simple refund rule

   Write down what happens if something goes wrong and share it before customers pay.