Your review summary, category ratings and trust check

What customers see at the top of your public page, and how to improve it.

1. “What customers say”

   Once you have 3 or more reviews, we write a short summary of what customers like and what’s worth knowing. It’s made by AI from your latest reviews and refreshes as new ones come in. You can’t edit it, which is why customers trust it.

2. Rated by category

   Customers can rate you on things that matter for your type of business, such as hygiene and value for restaurants, or delivery time for online stores. Your averages appear as bars on your page.

3. Trust check

   After 5 customers answer quick questions, your page shows facts like how many got what they paid for and whether anyone mentioned hidden charges.

4. How to improve them

   Fix the issues that show up under “Worth knowing”, reply to reviews that mention them, and keep asking new customers for reviews.