Turn on automatic replies
Send a thank-you reply to every new review automatically, so no customer is left without an answer.
Open the automated response setting
Find “Automated review response” on the Reviews page or in Settings.
Write your message
Keep it warm and general, because it goes under every new review, good or bad.
Turn it on and save
You can still write a personal reply to any review at any time.
Ready-made messages
Automatic thank-you
Thank you for taking the time to review [Business name]. We read every review and use your feedback to improve. If anything needs our attention, please call or WhatsApp us on [phone].